Malibu Computer Technical Support

Tech Help LA for Mailbu✔

Tech Help Los Angeles & Malibu

@TechHelpLA Los Angeles, California

Reliable onsite and remote Mac/PC Home & Business Computer Technical Support in Los Angeles, Malibu, San Fernando Valley, and South Bay.

Toll-Free: (877) 435-7671 Local: (213) 986-5722 Email: [email protected]

Our company has seen a growing client base in the Malibu, California area. We are positioning to become the City of Malibu’s 1st choice in computer technical support. Our expert technicians are at your service. We do IT better!!! Because HELP is our middle name.

Our Service will produce the following results:

Maximize Productivity
Maximize Reliability
Minimize Cost!!!

Businesses and individuals are relying on computers, the Internet, mobile devices, and other technologies now more than ever. They are constantly challenged with “keeping up” with the changes and advancement of technology in order to maintain efficiency in their operations. It is not realistic for business owners, staff, and individuals to take on these challenges on their own. Tech Help LA can be your new resource for technology help to eliminate stress and problems as well as provide reliable solutions for your technology needs.

2 Questions:

Are you using computers and mobile devices in your daily operations?
Are there times where you wished you had someone to call for help?

What We Offer:

Reliable onsite and remote Mac/PC Home & Business Computer Technical Support

1. Virus & Spyware Cleanup
2. Data Organization
3. Internet & Wireless Security
4. Data Backup Check & Configuration
5. Mobile Device Sync
6. Email Check & Configuration
7. Virus Protection
8. Software Check & Configuration
9. Remote Access & Cloud Solutions
10. Website Solutions
11. Music & Home Theater Solutions
12. Contacts & Calendar Sync Solutions
13. General User Training
14. PC to Mac Migration
15. Microsoft Exchange Solutions
16. Google Apps Solution

How It Works:

When you have a problem with your computers or mobile devices call us at 1-877-HELP-671 or send an email to [email protected]. We also have a Helpdesk Portal through our website that allows you to submit help requests online and you will get help within 24-48 hours to schedule an onsite or remote session to solve your problems. We have designed our services to make helping our customers easy and prompt. Don’t pull out your hair out trying to fix problems yourself contact Tech Help LA today. We can HELP!!

September 11, 2012

Make It Work – Technician Ron Patterson

There has been a LOT of talk and chatter circulating about a well known IT Computer Tech Support company closing their business known as “Make It Work”. The company serviced thousands of customers from Santa Barbara through Los Angeles down to San Diego. This unfortunate situation has left ex Make It Work customers in limbo. Many of their customers are irate concerning their pending contracts and losing money to the business after abruptly closing shop. More importantly, since Make It Work did NOT allow their customers direct access to their service technicians, it has been a challenge to get in contact with the technicians they once trusted with their computers, data, and overall networks.

Technician Ron Patterson was one of Make It Work’s TOP and highly sought after technicians in the Los Angeles area. Due to the recent close of Make It Work’s business and services, Ron Patterson is gaining widespread exposure to his own business known as Tech Help LA.

Many ex Make It Work customers have diligently and hastily Googled and have found Ron Patterson’s whereabouts to get help with their computers for technical support. Ron states “By the graces of God I was smart enough to have the courage to branch off and start my own business that made more sense using better tech tools and embracing remote technical support”. Ron left Make It Work on good terms almost exactly 1 year to the day before their business completely failed. 34 Jobs were lost and payroll was still pending and unpaid. Company cars were repossessed and customers ranted in disbelief.

Message from our CEO – Ron Patterson:

“I AM AVAILABLE TO HELP”

My Company has been in business now for over a year and the demand for technical support is growing constantly. Our pricing is as low as it gets for a trustworthy tech support company (See pricing). If you have been looking for me… Here I am at your service. Feel free to call and ask for me directly from our Contact Us page where you will find our business contact number and email. I pray for the individuals directly affected by the close of Make It Work. I encourage all of the technicians at Make It Work who lost their jobs to also reach out and I will see what I can do to help. At the very least keep Tech Help LA in mind as a reliable source for technical support, web design & development, social media services, and general technology consulting.

God bless you, your families, and businesses

R. Patterson

September 11, 2012

FIX: System Restore Not Working – Windows 7

Try one or more of the steps, one after the other.

Try create a System Restore point manually and make a note of the Error Message you get. If you don’t get one, check if one has been created or not.
Make sure that System Restore is enabled on the drives where you want System Restore enabled
Make sure that you have sufficient disk space on all the drives where System Restore is enabled
Type Services.msc in Start Menu Search Box, hit Enter. Make sure that the Volume ShadowCopy & Task Schedular Services is Running and set on Automatic. If the Status of System Restore Service is not Started, Start it. Also set it on Automatic if it is not. A reboot may be required. Re-confirm again, and now try.
Type eventvwr.msc /s in Start Menu Search Box & hit Enter to open the Event Viewer. Double-click on Applications & Services Logs and see if you are able to evaluate the event description or the cause of problem.
Reset the Repository. To do so follows these steps:

September 9, 2012

Pandora Reports 4Q12 & Fiscal Year 2012 Financial Results

Fiscal 2012 revenue of $274.3 million grew 99% year-over-year

4Q12 revenue of $81.3 million grew 71% year-over-year

Fiscal 2012 total listener hours of 8.2 billion grew 109% year-over-year

4Q12 total listener hours of 2.7 billion grew 99% year-over-year

Record 69.8% share of top 20 U.S. Internet radio services grew from 58.3% at the end of fiscal 2011

Record 5.55% share of total U.S. radio listening more than doubled from 2.71% at the end of fiscal 2011

Active users reach record 47 million growing 62% year-over-year

Continue reading “Pandora Reports 4Q12 & Fiscal Year 2012 Financial Results”

September 9, 2012

IMAP Server Closed Connection Gmail – Outlook 2010

Error Message: “Your IMAP Server Closed the Connection”

We have services several customers receiving the error message above. We are posting the fix that has solved the problem. Feel free to give it a shot.

FIX – IMAP Server Closed Connection

Go to File > Options
Select ‘Advanced’ from the tabs on the left
Click the ‘Send/Receive…’ button
Highlight ‘All Accounts’ (or whatever group contains your gmail account) and click ‘Edit…’
Select the account from the list on the left
Under ‘Receive mail items’, select ‘Download headers for subscribed folders’
Click ‘OK’, ‘Close’, ‘OK’

Courtesy of…

September 8, 2012

How to start System Restore by using the Command prompt

Note You must be logged on to Windows with a user account that is a computer administrator to complete these steps.

If a new program has made your computer behave unpredictably, and uninstalling the new program did not help, you can try the Windows XP System Restore tool.

Important If you have not previously set a restore point in System Restore, you cannot restore your computer to a previous state. If you are not sure, or if you have not previously set a restore point, contact Support.

To start System Restore using the Command prompt, follow these steps:

Restart your computer, and then press and hold F8 during the initial startup to start your computer in safe mode with a Command prompt.

Use the arrow keys to select the Safe mode with a Command prompt option.

If you are prompted to select an operating system, use the arrow keys to select the appropriate operating system for your computer, and then press ENTER.

Log on as an administrator or with an account that has administrator credentials.

At the command prompt, type %systemroot%system32restorerstrui.exe, and then press ENTER.

Follow the instructions that appear on the screen to restore your computer to a functional state.

September 6, 2012

Make It Work Shuts Down | Tech Help LA – Saves The Day!!!

Tech Help LA got wind of a large tech support company that recently went out of business leaving their customers in a complete disarray. Many customers had pending contracts and they were left with no where to turn. Our CEO Ron Patterson and our CTO Leibert Brooks were former employees of the company that failed shortly after their leaving. After hearing the bad news, Patterson and Brooks have decided to reach out to those customers to see if we can help. If you are an Ex-Make It Work customer, feel free to contact us for a FREE phone consultation. We can discuss your current technical support needs taking into consideration your financial loss and extend a generous service discount to get your problems solved. We pride ourselves in our remote support allowing us to fix problems online by connecting remotely to the computers that are connected to the Internet making the process of helping our customers more convenient and effective. Lastly, our hearts go out to the techs who have lost their jobs due to the fail of the business. If you are an Ex-Make It Work technician, we invite you to reach out to us to see if we can help in your transition. Help spread the word as Tech Help LA saves the day.

Quick Tech Help LA Tip:
Customers that have pending contracts with Make It Work should contact their credit card or financial institution to attempt to reverse charges. We have been informed that many customers have been successful in reversing charges and their banking institutions are planning to settle the matter with Make It Work directly.

Continue reading “Make It Work Shuts Down | Tech Help LA – Saves The Day!!!”

September 6, 2012

FBI – Check to See if Your Computer is Using Rogue DNS

UNITED STATES v. VLADIMIR TSASTSIN, ET AL.

The FBI is seeking information from individuals, corporate entities, and Internet Services Providers who believe that they have been victimized by malicious software (“malware”) related to the defendants. This malware modifies a computer’s Domain Name Service (DNS) settings and thereby directs the computers to receive potentially improper results from rogue DNS servers hosted by the defendants.

If you believe you have been victimized in this case, please type your DNS information into the search box below.

Information on how to determine your DNS settings, along with other technical details about DNSChanger, can be found by using the following link:

www.fbi.gov/news/stories/2011/november/malware_110911/dns-changer-malware.pdf.

You can also test to see if you are affected by visiting the following DNSChanger Check-Up site below. If this Check-Up site indicates that you are affected by DNSChanger, then visit http://www.dcwg.org/cleanup.html for information on how to address this problem or contact Tech Help LA.

DNS Changer Working Group (DCWG)

http://www.dns-ok.us/

September 2, 2012

TWC WiFi™ Hotspots

Next time you’re out and about, hop on the TWC WiFi™ network.

It’s fast, reliable Internet access throughout key locations in Los Angeles. And it’s free to customers with Standard Internet service or above*.

– Make the most of your outings – you can connect from hotspots in key locations throughout the greater Los Angeles area, such as Venice Beach, Koreatown and Downtown LA.

– Read the news and catch up on email at conveniently located indoor and outdoor hotspot areas.

– Affordable TWC Access Pass options are available for purchase at hotspot locations for those who do not qualify for free TWC WiFi*.

So grab your mobile device or laptop and get going. With TWC WiFi network, you’ll have convenient WiFi access while you are out and about.

Finding hotspots is easy with WiFi Finder app
We’ve made it simple to locate TWC WiFi™ Hotspots wherever you go with our mobile WiFi Finder app. Download it today from the Android Market and iTunes App Store and start exploring TWC WiFi™ Hotspots.

Hop the Hotspots
Joining hotspots is easy. All you need is your Time Warner Cable Email address and password. Follow the instructions below to connect:

Turn your WiFi feature ON.
Select TWCWiFi network from your connection options.
Open an Internet browser.
Enter your Time Warner Cable Email address (for example,[email protected]) and your password on the WiFi Sign-in screen (located at twcwifi.com).
You’re connected to TWC WiFi™.

What is my Time Warner Cable Email address?

Connect all your mobile devices
Get detailed setup instructions for all your WiFi-enabled mobile devices in Support. Go now.

Continue reading “TWC WiFi™ Hotspots”

August 26, 2012

NAS Backup – Carbonite Business

Add your NAS device to your Carbonite Business online backup

Did you know Carbonite Business can back up your network attached storage (NAS) device?

Carbonite Business NAS backup allows small businesses to easily back up the contents of their devices to the cloud. Once enabled, any data saved on your NAS will be automatically protected in the cloud. You can also access your important data from the cloud from any internet-connected device, even when you or your employees working remotely or on-the-go.

If you’re a Carbonite Business Administrator or Billing Owner, you can add your NAS device to your backup the same way you add any files or folders on your computer – simply select the NAS device with a click of the mouse and select ‘back this up.’ It’s that easy.

For more information on how to add your NAS device to your Carbonite Business backup, please readAbout Carbonite and NAS Devices from our online knowledge base.

Not a Carbonite Business customer yet? Start your free 30-day trial today.