IMAP Server Closed Connection Gmail – Outlook 2010

Error Message: “Your IMAP Server Closed the Connection”

We have services several customers receiving the error message above. We are posting the fix that has solved the problem. Feel free to give it a shot.

FIX – IMAP Server Closed Connection

Go to File > Options
Select ‘Advanced’ from the tabs on the left
Click the ‘Send/Receive…’ button
Highlight ‘All Accounts’ (or whatever group contains your gmail account) and click ‘Edit…’
Select the account from the list on the left
Under ‘Receive mail items’, select ‘Download headers for subscribed folders’
Click ‘OK’, ‘Close’, ‘OK’

Courtesy of…

September 8, 2012

How to start System Restore by using the Command prompt

Note You must be logged on to Windows with a user account that is a computer administrator to complete these steps.

If a new program has made your computer behave unpredictably, and uninstalling the new program did not help, you can try the Windows XP System Restore tool.

Important If you have not previously set a restore point in System Restore, you cannot restore your computer to a previous state. If you are not sure, or if you have not previously set a restore point, contact Support.

To start System Restore using the Command prompt, follow these steps:

Restart your computer, and then press and hold F8 during the initial startup to start your computer in safe mode with a Command prompt.

Use the arrow keys to select the Safe mode with a Command prompt option.

If you are prompted to select an operating system, use the arrow keys to select the appropriate operating system for your computer, and then press ENTER.

Log on as an administrator or with an account that has administrator credentials.

At the command prompt, type %systemroot%system32restorerstrui.exe, and then press ENTER.

Follow the instructions that appear on the screen to restore your computer to a functional state.

September 6, 2012

Make It Work Shuts Down | Tech Help LA – Saves The Day!!!

Tech Help LA got wind of a large tech support company that recently went out of business leaving their customers in a complete disarray. Many customers had pending contracts and they were left with no where to turn. Our CEO Ron Patterson and our CTO Leibert Brooks were former employees of the company that failed shortly after their leaving. After hearing the bad news, Patterson and Brooks have decided to reach out to those customers to see if we can help. If you are an Ex-Make It Work customer, feel free to contact us for a FREE phone consultation. We can discuss your current technical support needs taking into consideration your financial loss and extend a generous service discount to get your problems solved. We pride ourselves in our remote support allowing us to fix problems online by connecting remotely to the computers that are connected to the Internet making the process of helping our customers more convenient and effective. Lastly, our hearts go out to the techs who have lost their jobs due to the fail of the business. If you are an Ex-Make It Work technician, we invite you to reach out to us to see if we can help in your transition. Help spread the word as Tech Help LA saves the day.

Quick Tech Help LA Tip:
Customers that have pending contracts with Make It Work should contact their credit card or financial institution to attempt to reverse charges. We have been informed that many customers have been successful in reversing charges and their banking institutions are planning to settle the matter with Make It Work directly.

Continue reading “Make It Work Shuts Down | Tech Help LA – Saves The Day!!!”

September 6, 2012

FBI – Check to See if Your Computer is Using Rogue DNS

UNITED STATES v. VLADIMIR TSASTSIN, ET AL.

The FBI is seeking information from individuals, corporate entities, and Internet Services Providers who believe that they have been victimized by malicious software (“malware”) related to the defendants. This malware modifies a computer’s Domain Name Service (DNS) settings and thereby directs the computers to receive potentially improper results from rogue DNS servers hosted by the defendants.

If you believe you have been victimized in this case, please type your DNS information into the search box below.

Information on how to determine your DNS settings, along with other technical details about DNSChanger, can be found by using the following link:

www.fbi.gov/news/stories/2011/november/malware_110911/dns-changer-malware.pdf.

You can also test to see if you are affected by visiting the following DNSChanger Check-Up site below. If this Check-Up site indicates that you are affected by DNSChanger, then visit http://www.dcwg.org/cleanup.html for information on how to address this problem or contact Tech Help LA.

DNS Changer Working Group (DCWG)

http://www.dns-ok.us/

September 2, 2012

TWC WiFi™ Hotspots

Next time you’re out and about, hop on the TWC WiFi™ network.

It’s fast, reliable Internet access throughout key locations in Los Angeles. And it’s free to customers with Standard Internet service or above*.

– Make the most of your outings – you can connect from hotspots in key locations throughout the greater Los Angeles area, such as Venice Beach, Koreatown and Downtown LA.

– Read the news and catch up on email at conveniently located indoor and outdoor hotspot areas.

– Affordable TWC Access Pass options are available for purchase at hotspot locations for those who do not qualify for free TWC WiFi*.

So grab your mobile device or laptop and get going. With TWC WiFi network, you’ll have convenient WiFi access while you are out and about.

Finding hotspots is easy with WiFi Finder app
We’ve made it simple to locate TWC WiFi™ Hotspots wherever you go with our mobile WiFi Finder app. Download it today from the Android Market and iTunes App Store and start exploring TWC WiFi™ Hotspots.

Hop the Hotspots
Joining hotspots is easy. All you need is your Time Warner Cable Email address and password. Follow the instructions below to connect:

Turn your WiFi feature ON.
Select TWCWiFi network from your connection options.
Open an Internet browser.
Enter your Time Warner Cable Email address (for example,[email protected]) and your password on the WiFi Sign-in screen (located at twcwifi.com).
You’re connected to TWC WiFi™.

What is my Time Warner Cable Email address?

Connect all your mobile devices
Get detailed setup instructions for all your WiFi-enabled mobile devices in Support. Go now.

Continue reading “TWC WiFi™ Hotspots”

August 26, 2012

Tech Help LA – Bus Bench Ad 2012

There is an extremely high demand for technical support in the current times of new computers, printers, mobile devices, etc. We are exposing our services to the community willing to help users get their computers, data, and operations up to par. Check out our newest advertising effort in the form of a city bus bench ad. This is probably the FIRST computer technical support bus bench ad in Los Angeles history. We are excited at the opportunity to help new customers and gain their trust to increase their productivity, insure security, and decrease headaches associated with their computers and lack of technology expertise. After all “HELP” is our middle name. We do IT better!!!

August 21, 2012

Apple – Most Valuable Company in USA

Tech Help LA - Apple Most Valuable Company in the World

By Peter Svensson
Associated Press

NEW YORK — Apple is the world’s most valuable company, ever.

On Monday, its surging stock propelled the company’s value to $623 billion, beating the record for market capitalization set by Microsoft Corp. in the heady days of the Internet boom.

Apple’s stock has hit new highs recently because of optimism around what is believed to be the impending launch of the iPhone 5, and possibly a smaller, cheaper iPad.

Apple Inc. has been the world’s most valuable company since the end of last year. It’s now worth 53% more than No. 2 Exxon Mobil Corp.

Apple’s stock hit $664.74 in midday trading before retreating slightly to $663.

That was $14.98, or 2.3%, higher than Friday’s close.

Microsoft’s 1999 peak was $620.58 billion, according to Standard & Poor’s.

The comparison to Microsoft does not take inflation into account. In inflation-adjusted dollars, the software giant was worth about $850 billion on Dec. 30, 1999. Microsoft is now worth $257 billion.

Analysts believe Apple’s stock has room to grow. The average price target of 38 analysts polled by FactSet is $745.80.

Apart from the iPhone and a mini iPad, analysts are speculating that Apple plans to make a TV set to complete its suite of consumer electronics products. Apple usually doesn’t comment on its future product plans until a few weeks or days before a launch.

China’s largest oil company, PetroChina, was briefly worth $1 trillion after it listed on the Shanghai stock exchange in 2007, but only based on its price on that exchange. Its shares also trade in Hong Kong and on the New York Stock Exchange. Based on trading there, its market capitalization never went as high as $500 billion.

Click Here for Original Article

June 21, 2012

Social Media Marketing

Is your business being left behind…

Social Media Management & Expansion Services

Business and individuals are establishing a solid presence online using Twitter. Twitter is a global network of consumers, businesses, and supporters. Using this tool properly and strategically has proven to help in expanding brands, sales, and growth opportunities for users in short periods of time. The key component of the service we provide is generating awareness.

2 Questions:

Have people heard of you or your business?

Would you be interested in 500-1000 new interests per month or better yet 10,000-20,000?

What We Offer:

Once we gain access to your Twitter account and/or your Facebook Fan Page we take over and manage your account expansion. WE DO NOT TWEET FOR YOU. We provide you with consulting time to train you on how to be you in precise words for saturation and expansion. We guarantee between 500-1000 new targeted followers every 30-days or your money back!!!

Call or email our office to find out how it works – Contact Us